Monthly Archive: September 2018

buzzwords like integrate mobile, social, real-time channels are meaningless without knowledge to implement

Buzzwords – Digital Marketing Mumbo Jumbo

The next time you see the need to integrate mobile, social, and real-time channels, or personalize customer engagements by all means do it. Just don’t rely on buzzwords to tell everyone what you are...

Financial Institutions can survive fintech competition by getting competitive

How Financial Institutions Can Survive the Fintech Assault

Executive Summary Today, much is expected from internal IT teams, including new delivery models and innovative technologies–in part to reduce losing customers to competing fintech companies springing up seemingly overnight. Business managers and employees...

Training and retaining employees

Training and Retaining Employees

Yes, we see more labor done by machines/computers each year. And while such progress is to be desired–even pursued–and it is easy to accept the need for companies to constantly upgrade, too often little...

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