Purpose:
This model aligns IT initiatives with business objectives to maximize strategic value. For SMBs, the initiatives marked SMB are those that directly impact revenue, cost, or operational efficiency. Other initiatives may be beneficial for larger enterprises but are optional for SMBs, allowing a focused approach without overextending limited resources.
| Business Goal | IT Initiative | Expected Outcome | Action Step |
|---|---|---|---|
| Drive Revenue Growth SMB | E-commerce Upgrade | +20% online sales | Assess platform, allocate budget |
| Enhance Customer NPS | AI Chat Support | +15% satisfaction | Pilot support in key regions, measure NPS |
| Reduce Operational Costs SMB | Cloud Migration | -25% infra cost | Prioritize high-cost systems, plan migration |
How to Use:
- Identify top business goals.
- Map IT projects to these objectives.
- Adjust or discontinue non-aligned initiatives.
- Review alignment quarterly.
Related Pages: PSITF Master Framework, Cost Optimization, Integrated Planning
Trademark & Contact:
This framework/roadmap/model is a trademarked asset of Strategic Solutions, LLC.
Use requires express written permission.
Contact for Permissions or Advisory Support:
- Email (primary): [email protected]
- LinkedIn (optional): linkedin.com/in/bob-bartleson
Consulting Note:
For organizations seeking implementation guidance, advisory services are available.
