Achieving sustainable transformation and digital strategies through collaborative and adaptive leadership.
While much of the news of AI in financial services has focused on Fintech innovation, such as I Know First (a Big Data, Self-learning Algorithm for investing), AI has been in mainstream financial institutions...
The world is changing fast, and as it changes so do customer expectations–and as Artificial intelligence (AI) and Machine Learning (ML) adoption increases, the changes will get faster and the expectations will be bigger!...
Is service design just a new catchphrase or does it deliver meaningful results? Buzzwords can be both good and bad. Within a tight-knit group of specialists (or even an industry) they can carry significant...
Editor’s Note: Very good article guiding leaders and managers on being adaptable. There has been a lot of discussion on employees needing to be more adaptive to change, but leaders/managers can stifle creativity and...
Editors Note: Buzzword repetition often results in degradation-there are actually cases where groups attempt “waterfall” Agile delivery! Agile delivery and lean have much in common but that doesn’t mean they can be used interchangeably...
Test your inherent (and for some, learned) ability to apply Design Thinking with this video. Successful innovation requires we have the ability to see solutions outside of today’s approach. With the advances in technology...
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