Achieving sustainable transformation and digital strategies through collaborative and adaptive leadership.
While much of the news of AI in financial services has focused on Fintech innovation, such as I Know First (a Big Data, Self-learning Algorithm for investing), AI has been in mainstream financial institutions...
The world is changing fast, and as it changes so do customer expectations–and as Artificial intelligence (AI) and Machine Learning (ML) adoption increases, the changes will get faster and the expectations will be bigger!...
Can opposing philosophies work together? If asked in political circles (especially in today’s world of sound bites and shouting heads) the answer is a resounding NO! One of the more famous sayings regarding opposites...
This article will be more first person than is typical for what is posted here—primarily because it requires discussion around some personal experiences. Transformation efforts have existed for years, but in the last 5...
Utter the words customer service to sales managers and/or business owners, and you’re likely to get a scowl and some reference to it reducing net profits from revenue at little value. While this is...
Editor’s Note: This article nails the typical cycle of adoptions for every new technology wave. UX and Design Thinking help break this cycle and provide clearer pathways to success in the hyper-changing digital economies....
Synergizing the roles of leaders and managers is much like finding the puzzle pieces that fit together to deliver the entire picture. While this paper will not cover the specific puzzle pieces in the...
Abstract Change must occur, but those prepared through knowledge and adherence to key principles will find opportunity where others fail. These principles include creating a pattern for change, candid assessment, strong leadership, a focused...
The Evolution of the U.S. Payment Systems
February 22, 2024
January 8, 2024
June 9, 2023
March 24, 2023
Mastering Advisory Roles for Startup Success
February 20, 2023
Recent Comments